Last updated: 22 October 2026

1. Who we are

Shenzhen J ONE Technology Co., Ltd. (“J ONE”, “we”, “us”, “our”) operates www.jonelife.com. We design and manufacture heated wearable systems — heated gloves, socks, clothing and footwear — for B2B customers.

Contact: contact@jonelife.com

2. Scope of this policy

This policy explains how we collect, use and share personal information through this website. It does not cover information exchanged under a signed customer or supply agreement, which is governed by that agreement.

3. Information we collect

3.1 Information you provide

When you submit an inquiry through our contact form, we collect:

  • Full name
  • Company name
  • Email address
  • Phone number
  • The content of your message, which may include product requirements, order volumes, target markets or customization needs

We do not operate an online checkout on this website and do not collect payment card details through it.

3.2 Information collected automatically

When you visit the site, we and our analytics provider collect:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Referring URL and pages viewed
  • Time spent on pages
  • Approximate location derived from IP address

3.3 Cookies and similar technologies

We use cookies for analytics purposes. See section 8.

4. How we use information

We use personal information to:

  • Respond to your inquiry and prepare quotations
  • Assess the feasibility of OEM/ODM projects you ask about
  • Improve our website content and product information
  • Maintain the security of the site and prevent misuse
  • Comply with legal obligations

We do not sell personal information.

5. Legal bases for processing (EEA and UK visitors)

Where the GDPR or UK GDPR applies, we rely on:

  • Legitimate interests — responding to business inquiries, securing the site, improving our content
  • Consent — where required for analytics cookies
  • Contract — where an inquiry leads to an agreement with you
  • Legal obligation — where we must retain or disclose information by law

6. How we share information

We share personal information only with:

  • Google LLC (Google Analytics) — to understand how the site is used
  • Our hosting and email service providers — to operate the website and receive inquiries
  • Professional advisers and authorities — where required by law or to protect our rights

We do not sell, rent or trade personal information.

7. International transfers

Our company is based in China. Information you submit through this website may be transferred to and processed in China and in other countries where our service providers operate. Where required by applicable law, we apply appropriate safeguards to such transfers.

8. Cookies and your controls

We use analytics cookies to understand how visitors use the site, which pages are useful and where visitors encounter problems.

You can block or delete cookies at any time through your browser settings. Blocking analytics cookies does not prevent you from browsing the site or contacting us. Because we do not use cookies for advertising or profiling, we do not run interest-based advertising on this site.

9. How long we keep information

  • Inquiry records — retained for 1 month from the date of last contact, unless an ongoing business relationship or legal obligation requires longer retention
  • Analytics data — retained for 14 months, in line with our Google Analytics configuration

10. Your rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Request deletion
  • Restrict or object to certain processing
  • Receive your information in a portable format
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with your local data protection authority

If you are a California resident, you have the right to know what personal information we collect, to request its deletion or correction, and to opt out of the sale or sharing of personal information. We do not sell or share personal information for cross-context behavioral advertising.

To exercise any of these rights, email contact@jonelife.com. We aim to respond within 30 days. We may need to verify your identity before acting on a request.

11. Security

We apply reasonable technical and organizational measures to protect personal information, including encrypted transmission over HTTPS, access controls on our systems, and limiting access to staff who need it to handle your inquiry.

12. Children

This website is intended for business users and is not directed to children. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with personal information, contact us and we will delete it.

13. Changes to this policy

We may update this policy to reflect changes in our practices or the law. The revised version will be posted on this page with a new “last updated” date. Material changes will be highlighted on the site.

14. Contact us

For questions about this policy or how we handle personal information:

Shenzhen J ONE Technology Co., Ltd.
Email: contact@jonelife.com